Site icon Hive + Co

Workplace Engineer

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Job Summary
We are seeking a contract IT Service Desk Technician who is passionate about both technology and helping people. This individual will play a key role in supporting internal end-users by providing Level 1 technical support via phone, chat, and ticketing system. The ideal candidate will be customer-focused, eager to improve processes, and comfortable working in a dynamic IT environment. Between support requests, you’ll work on documentation, knowledge articles, and special projects.
Duties & Responsibilities

Requirements

Nice to Haves

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