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Job Summary
This role is responsible for supporting power system applications and SCADA environments, with a focus on OSI Monarch platforms. The engineer will provide troubleshooting, system configuration, and monitoring to ensure high system reliability. This position may require participation in a 24/7 on-call rotation, depending on experience and availability.
Responsibilities
- Provide ongoing support for power system applications, including Automatic Generation Control (AGC) on OSI Monarch systems.
- Troubleshoot and maintain the operational SCADA environment to ensure optimal performance and reliability.
- Manage and update custom database configurations.
- Monitor system performance and ensure accurate reliability reporting.
- Participate in after-hours on-call support rotation as needed.
- Develop and implement software solutions to meet business needs.
- Produce and maintain documentation for infrastructure and support processes.
- Participate in software testing, including review, analysis, and certification.
- Collaborate with project managers, business analysts, and infrastructure teams using Agile or Waterfall methodologies.
- Provide guidance, mentorship, and knowledge sharing with peers and junior team members.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Minimum of 10 years of relevant work experience.
- At least 5 years of hands-on experience supporting OSI Monarch SCADA systems.
- Proficient understanding of communication protocols such as DNP3, Modbus, and ICCP.
- Familiarity with NERC CIP security principles.
- Understanding of WAN/VPN networking concepts.
- Basic knowledge of C programming language.
- Experience with RTUs (Remote Terminal Units).
- Strong problem-solving and communication skills.
Preferred Qualifications (Nice to Haves)
- Knowledge of Ladder Logic.
- Experience developing customer-specific presentations and RFP responses.
- Prior involvement in designing and deploying high-reliability energy or utility-based systems.
- Ability to train, mentor, or provide work direction to others.