Mainframe Operations Specialist – remote

Client is seeking a Mainframe Operations Specialist for a 3rd shift remote contract role managing, monitoring, and analyzing mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues. Manages batch workload in a Production Control environment for both mainframe and distributed/client-server applications. Identifies and fixes common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks). 
 
  • Schedule includes every weekend (Saturday and Sunday), as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time. 
  • Candidates local to Columbus, OH preferred
  • 3rd shift - 11p-8a
 
Mandatory Skills:
  • Clear and effective written and verbal communication skills are required.
  • Efficient in using BMC Control-M for managing batch jobs. 
  • Efficient in using BMC Enterprise Manager or managing batch jobs. 
  • Skill in managing batch workload on AJF for both mainframe and client server applications. 
  • Expertise in identifying abends and using JCL to fix those abends. 
  • Capacity to analyze alert messages and/or shout messages to determine severity,  and follow escalation procedures when SLA's may be jeopardized. 
  • Ability to clearly and effectively communicate verbally to support staff when problems develop. 
  • Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details. 
  • Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs. 
  • Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.

Certifications/Desired Skills:
  • Expert ability to analyze and manage batch workload on AJF for both mainframe  and client server applications by using both BMC Control-M and EM tools  respectively.
  • Expert level in identifying and fixing common abends using JCL. 
  • Familiarity with batch job alert messages and shout messages coupled with the  ability to determine severity, follow escalation procedures when SLA's may be  jeopardized. 
  • Familiarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing  Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools. 
  • Familiarity with ServiceNow Incidents & Tasks.

Reference: 1045308 


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